:root{font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;color:#14243a;background:#f3f6fa;font-size:16px}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button{cursor:pointer}a{color:inherit;text-decoration:none}.app{min-height:100vh;display:grid;grid-template-columns:252px minmax(0,1fr)}.sidebar{background:#10294b;color:#fff;display:flex;flex-direction:column;padding:28px 16px 18px;min-height:100vh}.brand,.login-brand{display:flex;align-items:center;gap:12px;padding:0 12px}.brand-mark,.welcome-mark{display:grid;place-items:center;background:#398fe8;color:#fff;border-radius:14px;font-weight:800;font-size:26px;width:43px;height:43px;box-shadow:0 8px 20px #061b3455}.brand strong,.login-brand strong{display:block;font-size:1.08rem;letter-spacing:-.02em}.brand small,.login-brand small{display:block;font-size:.77rem;color:#a9c0db;margin-top:2px}.sidebar nav{display:grid;gap:6px;margin-top:51px}.nav-item{padding:12px 14px;border-radius:11px;color:#c7d6e8;font-weight:600;font-size:.93rem}.nav-item:hover,.nav-item.on{background:#264a75;color:#fff}.sidebar-foot{margin-top:auto;border-top:1px solid #ffffff23;padding:19px 3px 0;display:flex;align-items:center;gap:10px}.avatar{flex:none;width:37px;height:37px;border-radius:50%;display:grid;place-items:center;background:#dceafb;color:#1c5d9d;font-size:.9rem;font-weight:750}.sidebar-foot .avatar{background:#416c9e;color:white}.identity{min-width:0;flex:1}.identity strong,.identity small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.identity strong{font-size:.86rem}.identity small{font-size:.72rem;color:#b3c6dd}.logout{border:0;background:transparent;color:#d0deef;font-size:.8rem;padding:8px}.main{min-width:0}.chat-layout{display:grid;grid-template-columns:minmax(320px,390px) minmax(0,1fr);min-height:100vh}.conversation-list{background:#fff;border-right:1px solid #e4eaf1}.list-head{padding:42px 28px 25px;border-bottom:1px solid #edf0f4}.eyebrow{text-transform:uppercase;letter-spacing:.13em;font-weight:800;color:#2475c8;font-size:.72rem}.list-head h1,.page-head h1{font-size:1.95rem;letter-spacing:-.045em;margin:7px 0 25px;line-height:1.15}.search-box{display:flex;align-items:center;gap:10px;background:#f3f6fa;border:1px solid #e5ebf2;border-radius:11px;padding:0 13px;color:#7b8ca0}.search-box input{width:100%;height:44px;border:0;background:transparent;outline:0;font-size:.89rem}.search-box input::placeholder{color:#8495a8}.empty-list{padding:80px 26px;text-align:center;color:#65758a;max-width:330px;margin:auto}.empty-list strong{display:block;color:#1b304b;font-size:.98rem;margin:16px 0 6px}.empty-list p{font-size:.87rem;line-height:1.55;margin:0}.empty-icon{font-size:25px;width:55px;height:55px;border-radius:18px;background:#e8f2ff;color:#287ed4;display:grid;place-items:center;margin:auto}.conversation-detail{display:grid;place-items:center;padding:35px;background:radial-gradient(circle at 80% 10%,#e8f3ff 0,transparent 40%),#f3f6fa}.welcome-panel{text-align:center;max-width:470px}.welcome-mark{width:71px;height:71px;font-size:42px;border-radius:22px;margin:0 auto 24px}.welcome-panel h2{font-size:1.65rem;line-height:1.2;letter-spacing:-.035em;margin:0 0 12px}.welcome-panel p{color:#65768b;line-height:1.6;margin:0}.admin-page{padding:46px min(5vw,65px);max-width:1420px;margin:auto}.page-head h1{margin-bottom:9px}.page-head p{color:#64758a;margin:0 0 29px}.admin-grid{display:grid;grid-template-columns:minmax(280px,370px) minmax(0,1fr);gap:22px;align-items:start}.panel{background:white;border:1px solid #e1e8f0;border-radius:18px;padding:26px;box-shadow:0 10px 30px #23426408}.panel h2{font-size:1.08rem;letter-spacing:-.02em;margin:0 0 22px}.form{display:grid;gap:17px}.form label{display:grid;gap:7px;color:#2d4058;font-weight:650;font-size:.86rem}.form label small{font-weight:400;color:#7b8a9d}.form input,.form select,.reset-form input{height:43px;padding:0 12px;border:1px solid #d5deea;border-radius:9px;background:white;color:#14243a;min-width:0}.form input:focus,.form select:focus,.reset-form input:focus{outline:2px solid #8bc5ff;outline-offset:1px}.primary{border:0;background:#176fca;color:#fff;border-radius:9px;min-height:44px;padding:10px 20px;font-weight:700}.primary:hover{background:#0c5db0}.panel-title{display:flex;align-items:center;gap:10px}.panel-title h2{margin:0}.count{background:#e7f1fb;color:#286da9;border-radius:12px;font-size:.74rem;padding:3px 8px;font-weight:700}.people{margin-top:20px}.person{display:flex;align-items:flex-start;gap:12px;padding:16px 0;border-top:1px solid #edf0f4}.person-info{min-width:0;flex:1}.person-info strong,.person-info small,.person-info .meta{display:block}.person-info strong{font-size:.89rem}.person-info small{color:#60758e;word-break:break-word;font-size:.8rem;margin-top:3px}.meta{color:#7e8da0;font-size:.75rem;margin-top:6px}.person-actions{text-align:right;min-width:115px}.text-button,details summary{border:0;background:none;color:#166cbd;font-size:.79rem;font-weight:650;padding:4px;list-style:none;cursor:pointer}.person-actions details{position:relative}.reset-form{position:absolute;right:0;top:25px;z-index:2;background:white;border:1px solid #dbe4ef;box-shadow:0 14px 25px #12335325;padding:12px;border-radius:11px;min-width:250px;display:grid;gap:8px}.reset-form input{font-size:.8rem}.reset-form button{border:0;border-radius:7px;background:#176fca;color:#fff;padding:8px}.notice{padding:12px 15px;border-radius:9px;background:#e6f5e9;color:#185d31;margin:0 0 18px;font-size:.88rem}.notice.error{background:#fff1f0;color:#9b2720}.login-wrap{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 10% 10%,#265e9a,transparent 40%),linear-gradient(130deg,#10294b,#091d37);padding:24px}.login-card{background:white;border-radius:20px;padding:38px;width:min(100%,410px);box-shadow:0 25px 70px #0003}.login-brand{padding:0}.login-brand small{color:#68819e}.login-card h1{font-size:1.9rem;letter-spacing:-.04em;margin:38px 0 5px}.login-card p{color:#6c7b8c;font-size:.9rem;line-height:1.5;margin:0 0 25px}.login-card .primary{margin-top:8px}.login-note{position:absolute;bottom:22px;color:#aebfd2;font-size:.76rem;text-align:center}@media(max-width:960px){.app{grid-template-columns:200px minmax(0,1fr)}.chat-layout{grid-template-columns:minmax(260px,40%) minmax(0,1fr)}.admin-grid{grid-template-columns:1fr}.admin-page{padding:35px}}@media(max-width:660px){.app{display:block;padding-bottom:67px}.sidebar{position:fixed;bottom:0;left:0;right:0;z-index:3;min-height:0;height:64px;padding:7px 12px;display:flex;flex-direction:row;align-items:center;box-shadow:0 -4px 15px #12335420}.brand{padding:0}.brand-mark{width:35px;height:35px;font-size:21px;border-radius:11px}.brand strong{font-size:.85rem}.brand small{display:none}.sidebar nav{display:flex;margin:0 0 0 auto}.nav-item{padding:9px;font-size:.76rem}.sidebar-foot{margin:0 0 0 4px;padding:0;border:0}.sidebar-foot .avatar,.identity{display:none}.logout{font-size:.73rem;padding:6px}.chat-layout{display:block;min-height:calc(100vh - 64px)}.conversation-list{min-height:calc(100vh - 64px);border:0}.conversation-detail{display:none}.list-head{padding:32px 20px 21px}.empty-list{padding-top:85px}.admin-page{padding:28px 16px}.panel{padding:20px}.person{flex-wrap:wrap}.person-actions{width:100%;display:flex;justify-content:flex-end;gap:13px}.login-card{padding:28px}}
:root{--chat-border:#e4eaf1}.new-chat{position:relative;margin-top:-7px}.new-chat summary{display:inline-block;background:#e8f2ff;color:#145fa8;padding:10px 13px;border-radius:9px;cursor:pointer;font-size:.86rem;font-weight:700;list-style:none}.new-chat-form{display:grid;gap:10px;margin-top:12px;padding:15px;border:1px solid var(--chat-border);border-radius:12px;background:#fff;box-shadow:0 10px 25px #17345512}.new-chat-form label{font-size:.83rem;font-weight:700}.new-chat-form select{height:41px;border:1px solid #ccd8e7;border-radius:8px;padding:0 9px;min-width:0}.new-chat-form .primary{font-size:.86rem}.conversation-row{display:flex;align-items:center;gap:12px;padding:17px 23px;border-bottom:1px solid #edf1f5}.conversation-row:hover,.conversation-row.selected{background:#ecf5ff}.conversation-summary{min-width:0;display:grid;gap:4px}.conversation-summary strong,.conversation-summary small{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conversation-summary strong{font-size:.91rem}.conversation-summary small{color:#718197;font-size:.79rem}.conversation-detail.active{padding:0;display:flex;flex-direction:column;height:100vh;background:#eff4fa}.chat-head{display:flex;align-items:center;gap:12px;min-height:77px;background:white;border-bottom:1px solid var(--chat-border);padding:15px 25px;font-size:.95rem}.messages{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:11px;padding:25px min(5vw,60px)}.bubble{align-self:flex-start;max-width:min(75%,620px);padding:11px 14px 8px;background:#fff;border:1px solid #e1e9f2;border-radius:14px 14px 14px 3px;box-shadow:0 3px 10px #213f6010}.bubble.mine{align-self:flex-end;background:#dceefa;border-color:#cfe5f6;border-radius:14px 14px 3px 14px}.bubble span{display:block;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.45;font-size:.92rem}.bubble small{display:block;text-align:right;color:#718197;font-size:.7rem;margin-top:6px}.composer{display:flex;align-items:flex-end;gap:12px;padding:17px 25px;background:white;border-top:1px solid var(--chat-border)}.composer textarea{flex:1;resize:vertical;max-height:150px;min-height:46px;border:1px solid #d3e0ee;border-radius:11px;padding:11px 13px;line-height:1.4;font:inherit;font-size:.91rem}.composer .primary{min-height:46px}.composer button:disabled{opacity:.5}.back-link{display:none}@media(max-width:660px){.chat-layout.has-selection .conversation-list{display:none}.chat-layout.has-selection .conversation-detail.active{display:flex;height:calc(100dvh - 64px)}.back-link{display:block;font-size:2rem;line-height:1;color:#235d99;padding:0 4px}.chat-head{min-height:63px;padding:10px 16px}.messages{padding:16px}.bubble{max-width:86%}.composer{padding:10px;gap:7px}.composer .primary{padding:9px 12px}.conversation-row{padding:15px 20px}}
.department-form{display:flex;gap:7px;align-items:center;margin-top:9px;flex-wrap:wrap}.department-form select,.routing-row select{border:1px solid #d5deea;border-radius:8px;background:#fff;min-height:35px;padding:4px 8px;max-width:100%;font-size:.8rem;color:#2d4058}.department-form button,.routing-row button{border:0;background:#e8f2ff;color:#1568b6;border-radius:7px;padding:8px;font-size:.76rem;font-weight:700}.routing-panel{margin-top:22px}.routing-panel>p{color:#65758a;font-size:.86rem;line-height:1.5;margin:-10px 0 15px}.routing-row{display:flex;gap:12px;align-items:end;padding:11px 0;border-top:1px solid #edf0f4}.routing-row label{display:grid;gap:5px;font-size:.86rem;font-weight:700;min-width:min(100%,270px)}@media(max-width:660px){.routing-row{align-items:stretch;flex-wrap:wrap}.routing-row label{flex:1}}
.new-chat-form input[type=search]{height:41px;border:1px solid #ccd8e7;border-radius:8px;padding:0 10px;min-width:0;width:100%;font-size:.85rem}
.planned-panel{margin-top:22px}.planned-panel p{font-size:.86rem;color:#65758a;line-height:1.5;margin:-9px 0 16px}.planned-list{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:9px}.planned-list>div{border:1px solid #e7edf5;border-radius:9px;padding:11px 13px;display:grid;gap:3px}.planned-list strong{font-size:.88rem}.planned-list span{font-size:.78rem;color:#667990}.planned-list small,.planned-list a{font-size:.76rem;font-weight:700;color:#176fca;margin-top:5px}
.routing-row>div{display:grid;gap:5px}.routing-row>div strong{font-size:.87rem}.routing-row>div small{font-size:.79rem;color:#60758e}
